image of ramen bowls
image of customized party favor 3

FAQ

Find answers to common questions about booking, amenities, and your experience at King West Luxury Stay. We’re here to make your visit seamless and memorable.

How do I book my stay?

Just pick your dates and enter your info. Shortly after you will receive an email confirming your booking as well as payment details. Once your payment has been received, a welcome email will be sent out with all the relevant information needed to ensure an excellent stay. 

Can I arrive early or leave late? 

We’re happy to help with early check-in or late check-out when possible. Just let us know your plans and we’ll do our best to accommodate.

Is there parking available? 

Yes, a secure parking space is available for guests. Additional public parking is available beneath the building.

General Infomation

What type of property is this?

A fully furnished private residence designed for short-term and extended stays, offering hotel-level comfort with the privacy of a home.

Is the property suitable for extended stays?

Yes. The residence is ideal for stays of 30 days or longer and is fully equipped for longer-term living.

Booking & Stays

What is the minimum length of stay?

The minimum stay is 28 days, unless otherwise noted.

How do I reserve my Condo? 

Just pick your dates and enter your info. Shortly after you will receive an email confirming your booking as well as payment details. Once your payment has been received, a welcome email will be sent out with all the relevant information needed to ensure an excellent stay. 

Check-in & Check Out

What are the check-in and check-out times?

Check-in is typically after 3:00 PM, and check-out is by 11:00 AM, unless otherwise arranged.

How do I access the property?

Guests receive secure access details prior to arrival, including entry instructions and check-in guidance.

Is self check-in available?

Yes. The property offers secure self check-in for convenience and privacy.

Amenities & Features

Is the property fully furnished?

Yes. The residence includes high-quality furnishings, linens, kitchenware, and essentials.

Is the property suitable for extended stays?

Yes. The residence is ideal for stays of 30 days or longer and is fully equipped for longer-term living.

Is Wi-Fi included?

Yes. High-speed internet is included and suitable for remote work.

Is parking available?

Yes, a secure parking space is available for guests. Additional public parking is available beneath the building.

Is the kitchen fully equipped?

Yes. The kitchen includes cookware, utensils, and appliances suitable for daily use.

Is there a gym?

Yes there is a sym on the premise. Further, there are several gyms and workout classes in the immediate area. 

Cleaning & Maintenance

Is cleaning included?

A professional clean is performed before arrival and after departure. Optional mid-stay cleanings may be available upon request.

Who do I contact if something needs attention?

Guests receive contact details for property support in case assistance is needed during their stay.

House Rules & Policies

Is smoking permitted?

No. Smoking is not permitted anywhere inside the residence.

Are pets allowed?

Pet policies vary. Please inquire before booking.

Are events or gatherings allowed?

No. The residence is intended for quiet enjoyment only.

Location & Neighborhood

Where is the property located?

The residence is located in the heart of Toronto’s downtown entertainment district. A desirable area close to dining, shopping, and local attractions. Exact address details are shared after booking confirmation.

Payments & Cancellations

What payment methods are accepted?

Accepted payment methods include Paypal and wire transfer. For alternative payment details, please contact us directly.

What is your cancellation policy?

Cancellation terms vary depending on length of stay and timing. Details are outlined in the rental agreement.

Additional Questions

Can I extend my stay?

Extensions may be possible depending on availability. Please contact us as early as possible.

Can I receive mail or packages?

Mail and package delivery may be available for extended stays. Please inquire in advance.

Who do I contact for more information?

Please reach out through the website contact form for any additional questions or requests.

Let’s make your stay unforgettable

Questions? Ready to book? Reach out and we’ll help you plan a stay you’ll love.

Thank you! We’ll be in touch soon.
Oops! Please check your details and try again.

We’d love to hear from you

Whether you’re curious about availability, have a special request, or just want to chat, we’re here to help. Let’s make your next visit truly special.

  • +1 (647) 781-1824
  • stay@kingwestluxurystay.com
  • 629 King Street West, Toronto ON